Did you know that the very first SMS message was sent in the UK on 3 December 1992, by a 22 year old test engineer and contained the words “Merry Christmas”?  Today,  SMS text messaging is the most widely used data application in the world.  More than 6.1 trillion messages were sent in 2010, three times the number of SMS’s sent in 2007! This means that 200 000 SMS’s are sent every second around the world! 

The use of text messaging for business purposes has grown considerably in recent years and as companies seek competitive advantages, many employees turn to new technology and real-time messaging such as SMS. 

Placement Partner strives to be at the forefront of technology and offers a simple to use, yet very valuable SMS function.  SMS is a fast, effective and affordable solution for consultants to maintain contact with their candidates. 

Some examples of text messages consultants can send to candidates would be: to confirm interview times, send candidate’s directions to get to an interview, the time and place of an interview, confirm receipt of a CV, feedback on a job application process, to check availability of a candidate or simply to check a candidate’s interest in a position.

SMS’s can be sent in bulk to candidates already on your database or candidate details can be inserted manually.  All sent messages are recorded on a log and the status of the message (e.g. delivered, undelivered, pending) can be checked against the cellphone number the SMS was sent to.

Candidates can reply to the SMS sent via Placement Partner and all replies will also be recorded in the SMS log.  A consultant can subscribe to receive SMS’s reply notifications either via email or SMS on their settings menu.

To send an SMS, click SMS -> Send SMS on the top navigation bar and follow the steps 1 to 3.

Do remember however that in order to send SMS’s from Placement Partner, you first need to buy SMS credits.  To buy credits or for more information on SMS bundles, please email joanne@parallel.co.za .

 Basic tips for Capturing a Candidate’s Basic Information

 

The Placement Partner system was designed and created to help you manage every aspect of your recruitment desk.  One vital aspect is your candidate database.  Below are some basic tips to help you capture a candidate’s basic information quickly and carefully and if you have always wondered what the reason’s are behind some of our guidelines, read the “What’s the reason?” after each tip.

  1. For best results, it is recommended that the candidate’s basic page is completed by the consultant who interviewed the candidate.  What’s the reason? This is because some of the information required, is subjective and if you have not met the candidate, you may not be able to enter this information accurately.                                                                                           
  2. All bold fields are compulsory fields and must be completed.  All other fields are optional. What’s the reason? Bold fields help you to create a comprehensive, quality record that can be compared to other candidate’s records.  In other words, we help you to fill in the important information on each and every candidate so that you don’t have any ‘holes’ in a candidate’s record.
  3. Many of the options available on the system can be customised by your Super User.  If the option you are looking for is not available on any of the drop down menu’s; ask you Super User to add this option for you. What’s the reason for only the Super User being able to do this? This is simply to prevent options being duplicated and also to make sure your system remains a quality system.  If the adding of options is un-co-ordinated, you can just imagine the chaos that could ensue!
  4. To select more than one option, hold down the CTRL key and select the relevant options. What’s the reason? This simply allows you to select multiple options when more than one option is relevant on a candidate’s record.
  5. Where a candidate is disabled, tick the Disabled tick box and explain the disability in the Notes box at the bottom of the page.  What’s the reason?  Disabled candidates are sought after in our country and being aware of a candidate’s type of disability is essential when considering them for particular positions.
  6. The Residential Area can be used to indicate either where your candidate lives or where your candidate is willing to work.  The information provided here is useful for searching purposes. What’s the reason?  More often than not, it will be useful to know if a candidate is willing to work in a certain area rather than where they live.  You are always able to see where a candidate lives by looking at their address in the address box.  Placement Partner must ‘work’ for you, so decide which works best for you when capturing the Residential area.
  7. Ensure you have a minimum of two contact Telephone numbers for all candidates and if possible, an email address.   You can capture additional email addresses, by separating them with a semi-colon. Use the Other box for any additional contact numbers or details. What’s the reason?  It goes without saying if you have no way of contacting your candidate, they are of no value to you.  We have tried to cater for any and every contact detail type.  The more contact details you have, the better!
  8. Ref No.  This is an optional field which can be used for your company’s internal reference number of the candidate or for the unique Placement Partner generated reference number.  If this feature is activated on your system, you will have the option to generate a unique reference number, once only, by clicking on the generate Ref No button.  What’s the reason?  Reference numbers can be very helpful for matching paperwork to the on-line system.
  9. The Sector and Job Functions fields are the most important pieces of information on your candidate’s record. Select these fields carefully and remember you may select more than one sector and job function/s if required.  (Should there be Sectors and Job Functions that you need to add to Placement Partner, please contact your Super User who can add them to the system.) What’s the reason? Classifying your candidate correctly according to their sector and job function means that you will have a better chance of placing them!  All your searches start by searching on Sector and Job function so classifying them correctly means you will be able to match them to vacancies quickly and correctly.
  10. The Key competencies field is used to specify key words which uniquely identify candidates by specifying their area of expertise and/or strong personal attributes. It is very important that you keep these key competencies to a maximum of a few key words. What’s the reason? Key competencies are a great field to search on and are very helpful when refining your searches.

 

The Placement Partner Team is always available to help you.  If you are ever unsure about something on the system, even if it is something about the ‘basics’, please give us a call or send us an email. We will be glad to help!

The best 3 ways to search your Post Box
 
 

Getting a handle on your ever growing Post Box can be quite challenging if you are not confident on how to search for good quality candidates.  The three ways outlined below are the most effective ways of searching your Post Box. Each search type will help you find particular candidates according to different search criteria.

 

Sector & Job Function Searching

Searching on Sector and Job function is an effective way to search for quality candidates.  Use the same principles you would use in searching your quality database:  start wide by selecting a Sector and one or more Job Functions.  This points the system in the right direction and will return results for all candidates in that particular sector and job function.  You can then refine your search and add additional criteria to further narrow down your search results. You can refine your search as many times as you wish in order to return a short list of candidates who meet your criteria.  (This search option is particularly effective in returning search results for candidates who have submitted their CV’s via your website because candidates will need to select their sector/s and job function/s when capturing their information.)

 

CV Contents searching

Searching using the CV Contents search option is a ‘fail safe’ way to search for quality candidates. You will need to enter keywords or exact phrases into the CV Contents search box. The search engine searches the candidates original CV, for the exact words entered in the search box.  The keywords which you enter will be highlighted on the candidates original CV on the search results, which shows exactly how closely the candidate matches your search.  Remember the hints above the search box: To search for exact phrases, use quotes. eg.“Financial Manager”. To search for all keywords specified, use AND between the words. eg. Financial AND Manager. Use a space if you wish to find any of the keywords specified eg. Financial Manager.  (This search option is particularly effective in searching candidates who have submitted their CV’s via Pnet and your website because it is compulsory for candidates from these sources to attach their original CV.)  

 

Source Reference / Description

What if you just want to see candidates who have responded to a particular vacancy? It’s as easy as searching on that particular vacancy’s reference number.  Simply enter the reference number into the Source Ref./Desc box and click search.  All candidates who have applied for that particular position will appear in your search results. (This search option is specific to candidates who have applied for a position, whether it is through one of the job portals or your website.)

Remember, once you have found a quality candidate in the Post Box, it is important to check the candidate’s record carefully and update the record before you transfer it to your quality database.

Happy hunting!

The Placement Partner Team

Getting to grips with Job Requirement Search Types 

You may have noticed that we added the option to select the type of search you would like to do when searching job requirements.  You can either search ANY of the selected fields or ALL of the selected fields.  This has been added to the system to help you especially when you are searching for candidate’s who may fall into more than one job sector or fill more than one job function. The search types mean you can specify whether you would like the system to return search results that match ANY of your criteria or ALL of your criteria.

Lets look at the example above: If I were to search for candidates in my database in the ’Admin, Office & Support’ sector who have filled the job function of both ‘Call Centre Supervisor’ and ‘Call Centre Team Leader’, then I would select the search type as match ALL. However if I wear to search for candidates in my database who have either filled the job function of ‘Call Centre Supervisor’ or ‘Call Centre Team Leader’, I would select match ANY.

The default option is to match ANY of your selected fields, so remember to change the search type if you would like your search to return candidates matching ALL your criteria.

If we can be of ANY further assistance to you, please give us a ring at the office, we would love to help you with ALL of your queries!

Warm regards,

The Placement Partner Team

                                           

 If you are anything like me, you probably read the heading for this article and thought “Arrgh, more boring political and legal chatter”.  When asked to look into how the proposed Employment Services Bill could affect our clients (psst, that would be you!); my heart sank and I wondered if I would manage to get my small brain around the jargon that I presumed would be in a ‘Bill’. Boy was I wrong! What a fascinating read…really, I am not kidding! I managed to download a copy of this Bill (thanks APSO, www.apso.co.za) and apart from some fancy words and an even fancier layout, I discovered some very interesting bits of information.

Like, did you know, that if these proposed regulations are approved by our Government, all private employment agencies will be required to keep an up to date electronic and manual record of their candidates, clients and placements (Are you saying “Aaargh!” again?). In addition, you may be required to provide the Department of Labour with this information when requested?

Yes, I knew you would see the link straight away! You see if you are already making use of Placement Partner and all of its features, you would have absolutely nothing to worry about! You will always have an up to date electronic record and at the click of a mouse, you will be able to generate a report containing all your candidates and their particulars, a detailed placement report including the placed candidate and client details, all of which you can export into an excel spreadsheet and then send to the Department of Labour.

By the way I see at the bottom of this draft Bill, it says if you have any comments on this new policy, you can send an email to Thembinkosi.Mkalipi@labour.gov.za or  Maria.Briedenhann@labour.gov.za, by the 17th of Feb.  I was thinking of asking them how often they want this information, but then, because it is so easy to generate reports from Placement Partner, it won’t matter how often they require information because all you will need to do is click the relevant report button!

Can you say “Whew!”?

Til next week then,

Joanne for the Placement Partner Team