FAQALL➜
Can the system automatically generate documents such as CV’s?
Yes. Templates are used to automatically generate documents from the data stored in Placement Partner. A typical example of this is to automatically generate standardised CV’s which can be sent directly to your clients.
Can we store files in the Placement Partner database?
Yes. Placement Partner was designed to store candidate CV files and many other files with each candidate’s and client’s record.
Can anyone on the internet access our database?
No. Placement Partner is password-protected and is hosted on an encrypted secure connection which makes unauthorised access virtually impossible. An unfortunate reality today is that a server, located in your office building, is far more likely to be stolen than someone gaining unauthorised access to your data via a secure connection.Our servers, with your data on, are located in a high-security data center and we keep the location of our servers strictly confidential.
How does the pricing structure work?
Placement Partner is charged on a monthly subscription basis, based on the number of users.
SMS
Did you know that the very first SMS message was sent in the UK on 3 December 1992, by a 22 year old test engineer and contained the words “Merry Christmas”? Today, SMS text messaging is the most widely used data application in the world. More than 6.1 trillion messages were sent in 2010, three times the number of SMS’s sent in 2007! This means that 200 000 SMS’s are sent every second around the world!
The use of text messaging for business purposes has grown considerably in recent years and as companies seek competitive advantages, many employees turn to new technology and real-time messaging such as SMS.
Placement Partner strives to be at the forefront of technology and offers a simple to use, yet very valuable SMS function. SMS is a fast, effective and affordable solution for consultants to maintain contact with their candidates.
Some examples of text messages consultants can send to candidates would be: to confirm interview times, send candidate’s directions to get to an interview, the time and place of an interview, confirm receipt of a CV, feedback on a job application process, to check availability of a candidate or simply to check a candidate’s interest in a position.
SMS’s can be sent in bulk to candidates already on your database or candidate details can be inserted manually. All sent messages are recorded on a log and the status of the message (e.g. delivered, undelivered, pending) can be checked against the cellphone number the SMS was sent to.
Candidates can reply to the SMS sent via Placement Partner and all replies will also be recorded in the SMS log. A consultant can subscribe to receive SMS’s reply notifications either via email or SMS on their settings menu.
To send an SMS, click SMS -> Send SMS on the top navigation bar and follow the steps 1 to 3.
Do remember however that in order to send SMS’s from Placement Partner, you first need to buy SMS credits. To buy credits or for more information on SMS bundles, please email joanne@parallel.co.za .
Back to Basics
Basic tips for Capturing a Candidate’s Basic Information
The Placement Partner system was designed and created to help you manage every aspect of your recruitment desk. One vital aspect is your candidate database. Below are some basic tips to help you capture a candidate’s basic information quickly and carefully and if you have always wondered what the reason’s are behind some of our guidelines, read the “What’s the reason?” after each tip.
The Placement Partner Team is always available to help you. If you are ever unsure about something on the system, even if it is something about the ‘basics’, please give us a call or send us an email. We will be glad to help!
Optimising Post Box Searching
Getting a handle on your ever growing Post Box can be quite challenging if you are not confident on how to search for good quality candidates. The three ways outlined below are the most effective ways of searching your Post Box. Each search type will help you find particular candidates according to different search criteria.
Sector & Job Function Searching
Searching on Sector and Job function is an effective way to search for quality candidates. Use the same principles you would use in searching your quality database: start wide by selecting a Sector and one or more Job Functions. This points the system in the right direction and will return results for all candidates in that particular sector and job function. You can then refine your search and add additional criteria to further narrow down your search results. You can refine your search as many times as you wish in order to return a short list of candidates who meet your criteria. (This search option is particularly effective in returning search results for candidates who have submitted their CV’s via your website because candidates will need to select their sector/s and job function/s when capturing their information.)
CV Contents searching
Searching using the CV Contents search option is a ‘fail safe’ way to search for quality candidates. You will need to enter keywords or exact phrases into the CV Contents search box. The search engine searches the candidates original CV, for the exact words entered in the search box. The keywords which you enter will be highlighted on the candidates original CV on the search results, which shows exactly how closely the candidate matches your search. Remember the hints above the search box: To search for exact phrases, use quotes. eg.“Financial Manager”. To search for all keywords specified, use AND between the words. eg. Financial AND Manager. Use a space if you wish to find any of the keywords specified eg. Financial Manager. (This search option is particularly effective in searching candidates who have submitted their CV’s via Pnet and your website because it is compulsory for candidates from these sources to attach their original CV.)
Source Reference / Description
What if you just want to see candidates who have responded to a particular vacancy? It’s as easy as searching on that particular vacancy’s reference number. Simply enter the reference number into the Source Ref./Desc box and click search. All candidates who have applied for that particular position will appear in your search results. (This search option is specific to candidates who have applied for a position, whether it is through one of the job portals or your website.)
Remember, once you have found a quality candidate in the Post Box, it is important to check the candidate’s record carefully and update the record before you transfer it to your quality database.
Happy hunting!
The Placement Partner Team
Match ANY, Match ALL
Getting to grips with Job Requirement Search Types
You may have noticed that we added the option to select the type of search you would like to do when searching job requirements. You can either search ANY of the selected fields or ALL of the selected fields. This has been added to the system to help you especially when you are searching for candidate’s who may fall into more than one job sector or fill more than one job function. The search types mean you can specify whether you would like the system to return search results that match ANY of your criteria or ALL of your criteria.
Lets look at the example above: If I were to search for candidates in my database in the ’Admin, Office & Support’ sector who have filled the job function of both ‘Call Centre Supervisor’ and ‘Call Centre Team Leader’, then I would select the search type as match ALL. However if I wear to search for candidates in my database who have either filled the job function of ‘Call Centre Supervisor’ or ‘Call Centre Team Leader’, I would select match ANY.
The default option is to match ANY of your selected fields, so remember to change the search type if you would like your search to return candidates matching ALL your criteria.
If we can be of ANY further assistance to you, please give us a ring at the office, we would love to help you with ALL of your queries!
Warm regards,
The Placement Partner Team
“How will the proposed Employment Services Bill affect me?”
Like, did you know, that if these proposed regulations are approved by our Government, all private employment agencies will be required to keep an up to date electronic and manual record of their candidates, clients and placements (Are you saying “Aaargh!” again?). In addition, you may be required to provide the Department of Labour with this information when requested?
Yes, I knew you would see the link straight away! You see if you are already making use of Placement Partner and all of its features, you would have absolutely nothing to worry about! You will always have an up to date electronic record and at the click of a mouse, you will be able to generate a report containing all your candidates and their particulars, a detailed placement report including the placed candidate and client details, all of which you can export into an excel spreadsheet and then send to the Department of Labour.
By the way I see at the bottom of this draft Bill, it says if you have any comments on this new policy, you can send an email to Thembinkosi.Mkalipi@labour.gov.za or Maria.Briedenhann@labour.gov.za, by the 17th of Feb. I was thinking of asking them how often they want this information, but then, because it is so easy to generate reports from Placement Partner, it won’t matter how often they require information because all you will need to do is click the relevant report button!
Can you say “Whew!”?
Til next week then,
Joanne for the Placement Partner Team